It seems simple enough, but it's actually one of the hardest things that many people ever have to do — and it only consists of two simple words. Yes, "I'm sorry" is an incredibly difficult thing for people to say, especially if you're just saying it because you think you should (and not because you actually feel remorse).
But when, exactly, should you say sorry? In which situations does it help, and when does it actually hinder your ability to move forward? As it turns out, an apology is not a catch-all for every negative situation, and this handy infographic explains why — and the reasoning here is actually pretty hilarious.
Depending on what your situation is, an "I'm sorry" might be in order. Then again, you might be faced with the prospect that you actually are perfect in every way and don't need to ever apologize (just like you always suspected). Follow the flowchart below to find out which side of the sorry-spectrum you might be on.
Next, apology notes from people who failed.